Returns & Exchanges
At Outcast USA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed apparel. If your fit isn't perfect, we make the exchange and refund process simple and hassle-free.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
After submitting your request, a prepaid shipping label will be generated; simply download and print it to prepare your package.
Pack and Ship
Place the items in their original packaging with all tags attached and drop the parcel off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing